Lab Testing Coordination
You need a test certificate and you don't know where to start. We work out which tests your market actually requires, pull the samples at the factory, and hand you the report the CNAS / ISO 17025-accredited lab issues in its own name.
4,200+
Inspections Completed
5-15 days
Deployment & Report
Aligned
ISO 17020
78%
Pass Rate
Understanding the Service
What Is Lab Testing Coordination?
A retailer or a customs broker has asked you for a test report, and the regulation it cites runs to hundreds of pages. We don't operate our own laboratory. We work out which tests your product and destination market require, collect the samples at the factory during an inspection visit, manage the shipment to the partner lab, and hand you what comes back. The lab — not TruMark QC — performs the testing and issues the certificate under its own CNAS / ISO 17025 accreditation.
Shipping packaging into the EU? Regulation (EU) 2025/40 starts to apply on 12 August 2026 — PFAS limits on food-contact packaging, and a combined 100 mg/kg heavy-metals limit on all packaging, printed cartons included. See what the PPWR packaging check covers.
An electronics importer skipped CE testing on 5,000 Bluetooth speakers and saved $450. French customs seized the shipment at the border — no CE mark, no entry. Seized goods, storage fees and emergency re-sourcing came to $180,000.
James Liu
Founder & CEO
Our Protocol
What Our Inspector Checks
Every checkpoint verified on every inspection.
CE Marking (EU market access)
FCC compliance (US electronics)
RoHS hazardous substance testing
CPSIA children's product safety
REACH chemical compliance
UL/ETL safety listing (partner-issued)
FDA requirements (food contact, medical)
ASTM F963 / EN 71 (toys)
Proposition 65 (California)
Product-specific testing requirements
Use Cases
When You Need This Service
Before first shipment to any regulated market
After changing materials or components
New product launches requiring certification
Retailer compliance requirements
Annual re-testing for maintained certifications
Process
How It Works
From booking to report in 5 simple steps.
01
Identify Requirements
We help you determine which tests your product needs based on destination market and product type — at no charge.
02
Sample Collection
Inspector collects samples during an inspection visit, or you ship samples directly to our partner lab.
03
Accredited Partner Lab Tests
Samples are tested at an independent CNAS / ISO 17025-accredited facility against the required standards.
04
Reports & Certificates Delivered
The partner lab issues the official test report and certificate. We deliver them to you with a plain-language summary. Any failures include the lab's corrective guidance.
05
Re-Test if Needed
After corrections, we coordinate expedited re-testing with the same partner lab to confirm compliance.
Coordination from $150 + pass-through lab fees from $300
Money-back commitmentDeliverables
What You Receive
Lab-issued official test reports
Lab-issued compliance certificates
Test failure analysis with corrective guidance
Regulatory requirement summary for your market
Certificate validity tracking
Re-test coordination
Inspection Report
PASSED232 000
PASS
132
FAIL
156
PENDING
Key findings
Dimensional variance — 2 units exceeded ±0.3 mm tolerance on housing width. Classified as Major per ISO 2859-1.
All lab tests passed — materials and performance within specification. No restricted substances detected.
Common Concerns
Honest Answers to Tough Questions
A factory's certificate covers that factory, not the thing you are shipping. Customs officers and retail compliance teams ask for a test report against your product, your materials and your destination market.
Most compliance tests complete in 5-15 business days, and we run testing in parallel with your production schedule so it rarely sits on your critical path. Expedited turnaround is available at partner labs when a shipping window is tight — we flag the timeline before you commit.
No. The accredited third-party lab performs the testing and issues the official report and certificate under its own accreditation. We coordinate the process and deliver those lab-issued documents to you — which is exactly what customs and retailers want to see.
CE testing came back with 3 failures. We fixed them before shipping and avoided customs seizure.
— Compliance Manager, US Electronics Distributor
FAQ
Frequently Asked Questions
Depends on your destination market and product type. We provide a free regulatory requirements consultation before any testing begins.
Our coordination fee starts at $150, and the partner lab's testing fees are passed through to you at cost (from $300, depending on the scope of tests). You always see the itemized lab quote before anything is committed — no markup on the testing itself.
Yes. Our inspector can collect the required samples during your existing PSI or DUPRO visit and ship them straight to the partner lab, so you avoid a separate sampling trip and keep everything on one timeline.
The lab report identifies exactly which requirement failed and by how much, with the lab's corrective guidance. After you fix the issue we coordinate expedited re-testing with the same lab to confirm compliance before you ship.
The accredited third-party lab issues the official test report and certificate under its own CNAS / ISO 17025 accreditation — not TruMark QC. We coordinate the process and hand you the lab-issued documents, which is what customs and retailers require.
Field screening tools
Catch issues between lab tests
Handheld screening tools let your team check for common problems on the production floor in the weeks between accredited lab tests. They are field screening aids — not a substitute for certified laboratory testing, and they do not produce a report customs authorities or retailers accept.
Security-wand style detector for broken-needle and metal contamination screening.
$59View toolTMS-EL-08Sound level meterNoise screening for audio products and toys.
$39View toolTMS-MH-06Hardness test file setGraded files for field hardness screening on tools, fasteners and steel parts.
$89View toolOrder-request store — no payment is taken online. We confirm availability and shipping, then send a proforma invoice.
What's Next?
Combine with PSI to collect samples during the same factory visit, saving time and cost.
Download sample report
First-time importer?See our starter guide
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