Quality Inspectors Across 38 Chinese Cities
Full-time employed inspectors on fixed salaries, with no pay tied to findings. Clients pay us; no factory pays us anything — not a fee, not a meal.
Our Leadership Team
Experienced supply chain professionals committed to transparent quality control.
James Liu
Founder & CEO
15 years in China supply chain. Former Big 4 auditor. Has overseen 5,000+ inspections personally.
Michael Chen
VP of Operations
Manages inspector teams across 38 cities. Previously ran QC operations for a Fortune 500 retailer's Asia sourcing division.
David Park
Head of Inspections
14 years as a factory auditor. Trained TruMark's entire inspection team. Designed the 748-point master checklist system.
Sophie Laurent
Client Success Director
Manages enterprise accounts and the annual plan program. Previously in procurement at a major European furniture importer.
Kevin Zhang
Technical Director
Lab testing coordination, AQL methodology, and inspector training. CNAS/ISO 17025 lab relationship manager.
Laura Bennett
Marketing Director
Content strategy and digital presence. Previously led marketing for a B2B SaaS company in the supply chain space.
Our Inspector Network
Full-time employees deployed across China's manufacturing hubs.
Inspector Training Program
Every inspector completes a comprehensive program covering AQL methodology, product-specific inspection techniques, photography standards, and report writing.
Inspectors are evaluated on report quality, defect detection accuracy, photo documentation, and client feedback scores.
Inspectors are assigned to product categories matching their expertise — electronics, textiles, furniture, toys, automotive, and more.
Inspector Independence Policy
- Never accept gifts, meals, or incentives from factory personnel
- Fixed compensation regardless of pass/fail results — no incentive to overlook defects
- Rotation policy: no inspector visits the same factory twice in a row
- No advance factory notice — inspectors arrive unannounced when possible
- GPS-verified attendance with timestamps on every photo
Ready to Work with a QC Partner That's on Your Side?
Published pricing, reports within 24 hours, inspectors in 38 cities.
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