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Factory Audit
Factory Audit
You found them online and you have never stood in the building. One full day on site, 200+ checkpoints, plus an unannounced return within 30 days.
200+ checkpoint assessment
Includes unannounced 30-day follow-up
Catches subcontracting and misrepresentation
2,100+
Completed
48h
Deployment
68%
Defect reduction
77%
Pass Rate
UNDERSTANDING THE SERVICE
What Is Factory Audit?
A guided factory visit shows you a showroom, a tidied line and the people the factory chose for you to meet. An audit is the same building on a different footing: licence and legal entity checked against the registry, 200+ checkpoints across capacity, equipment, quality systems and working conditions, subcontracting traced, and an unannounced return within 30 days.
A furniture importer visited their supplier and saw a clean, modern factory. Our audit found the 'factory' subcontracted 80% of production to three unlicensed workshops. The showroom they visited was for visitors only. A factory you have used for years can change without telling you.
James Liu
Founder & CEO
OUR PROTOCOL
What Our Inspector Checks
Every checkpoint verified on every inspection.
Business license and legal entity verification
Production capacity vs. your order size
Quality management system evaluation
Equipment condition and maintenance records
Worker health and safety assessment
Subcontracting practice investigation
Raw material storage and handling
Process control documentation
Unannounced 30-day follow-up visit
Financial stability indicators
USE CASES
When You Need This Service
Before placing first order with a new supplier
Every 12-18 months for existing suppliers
After quality problems or delivery failures
When increasing order volumes significantly
Before signing long-term supply agreements
PROCESS
How It Works
From booking to report in 5 simple steps.
01
Book & Brief
Share your requirements, product type, and specific concerns. We prepare a tailored audit plan.
02
On-Site Full-Day Audit
Inspector spends full day: facility tour, documentation review, worker interviews, equipment checks.
03
200+ Checkpoint Assessment
Systematic evaluation covering capability, quality systems, compliance, and legitimacy.
04
Detailed Report
Comprehensive report with scores, photos, findings, and risk assessment within 48 hours.
05
Unannounced Follow-Up
Surprise revisit within 30 days to verify conditions weren't staged for the audit.
Request Factory Audit
From $348/audit — 200+ checkpoint report
Money-back commitment
DELIVERABLES
What You Receive
200+ checkpoint audit report
Factory capability scorecard
Quality management system assessment
Photo documentation
Risk level recommendation
Unannounced follow-up report
Inspection Report
PASSED
232 000
PASS
132
FAIL
156
PENDING
Key findings
Dimensional variance — 2 units exceeded ±0.3 mm tolerance on housing width. Classified as Major per ISO 2859-1.
Workmanship & finish — all sampled units passed visual and assembly checks. No defects found per ISO 2859-1.
COMMON CONCERNS
Honest Answers to Tough Questions
We've used this factory for years. Do we need an audit?
Factories change ownership, swap suppliers and add subcontractors without telling customers. Familiarity is not visibility — an audit checks what has changed since you last looked.
$348 seems expensive vs. visiting myself.
Will the factory know we ordered the audit?
What if the audit uncovers serious problems?
The audit report gave us confidence to place a $200K order with a new supplier.
— VP Operations, Construction Materials Importer
Germany
Service Bundles
Save when you combine services
Essential
$348
Factory Audit
Get Quote
Supplier Qualification
Save 10%
Factory Audit
Supplier Verification
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Enterprise
Custom
Factory Audit
Monitoring
PSI
Lab Testing
Social Compliance
Get Quote
FAQ
Frequently Asked Questions
How long does a factory audit take?
One full day on-site, plus 48 hours for report preparation. The unannounced follow-up is scheduled within 30 days.
What's included in the follow-up visit?
Can I customize the audit checklist?
Is the audit score shared with the factory?

What's Next?

Combine with Supplier Verification for complete supplier due diligence before your first order.

Download sample report

View All Services

First-time importer? 

See our starter guide

Product Type*
Order Quantity*
Factory City*

Encrypted. Never shared. Response within 2 business hours.

Inspectors in 38 cities

ISO 17020 methodology

 CNAS-accredited partner labs

Money-back commitment

© 2026 TruMark QC. All rights reserved. Quality You Can Trust. Verified.

ServicesFactory Audit

Factory Audit

You found them online and you have never stood in the building. One full day on site, 200+ checkpoints, plus an unannounced return within 30 days.

200+ checkpoint assessment Includes unannounced 30-day follow-up Catches subcontracting and misrepresentation
TruMark inspector performing a factory audit

2,100+

Completed

48h

Deployment

68%

Defect reduction

77%

Pass Rate

Understanding the Service

What Is Factory Audit?

A guided factory visit shows you a showroom, a tidied line and the people the factory chose for you to meet. An audit is the same building on a different footing: licence and legal entity checked against the registry, 200+ checkpoints across capacity, equipment, quality systems and working conditions, subcontracting traced, and an unannounced return within 30 days.

A furniture importer visited their supplier and saw a clean, modern factory. Our audit found the 'factory' subcontracted 80% of production to three unlicensed workshops. The showroom they visited was for visitors only. A factory you have used for years can change without telling you.

James Liu

James Liu

Founder & CEO

Our Protocol

What Our Inspector Checks

Every checkpoint verified on every inspection.

Business license and legal entity verification

Production capacity vs. your order size

Quality management system evaluation

Equipment condition and maintenance records

Worker health and safety assessment

Subcontracting practice investigation

Raw material storage and handling

Process control documentation

Unannounced 30-day follow-up visit

Financial stability indicators

Use Cases

When You Need This Service

Before placing first order with a new supplier

Every 12-18 months for existing suppliers

After quality problems or delivery failures

When increasing order volumes significantly

Before signing long-term supply agreements

Process

How It Works

From booking to report in 5 simple steps.

01

Book & Brief

Share your requirements, product type, and specific concerns. We prepare a tailored audit plan.

02

On-Site Full-Day Audit

Inspector spends full day: facility tour, documentation review, worker interviews, equipment checks.

03

200+ Checkpoint Assessment

Systematic evaluation covering capability, quality systems, compliance, and legitimacy.

04

Detailed Report

Comprehensive report with scores, photos, findings, and risk assessment within 48 hours.

05

Unannounced Follow-Up

Surprise revisit within 30 days to verify conditions weren't staged for the audit.

Request Factory Audit

From $348/audit — 200+ checkpoint report

Money-back commitment

Deliverables

What You Receive

200+ checkpoint audit report

Factory capability scorecard

Quality management system assessment

Photo documentation

Risk level recommendation

Unannounced follow-up report

Inspection Report

PASSED

232 000

PASS

132

FAIL

156

PENDING

Key findings

Dimensional variance — 2 units exceeded ±0.3 mm tolerance on housing width. Classified as Major per ISO 2859-1.

Workmanship & finish — all sampled units passed visual and assembly checks. No defects found per ISO 2859-1.

Common Concerns

Honest Answers to Tough Questions

Factories change ownership, swap suppliers and add subcontractors without telling customers. Familiarity is not visibility — an audit checks what has changed since you last looked.

A guided factory visit shows you the showroom and the tidied line the factory wants you to see. A $348 audit checks 200+ points including documentation, subcontracting, and real capacity — plus an unannounced follow-up. One caught misrepresentation saves far more than the fee.

The scheduled audit is coordinated with the factory, but the 30-day follow-up is completely unannounced so you see conditions as they really are day-to-day, not staged for an inspection.

You get a clear risk-level recommendation with photo evidence before you commit an order. That lets you negotiate improvements, choose a different supplier, or add ongoing monitoring — decisions made with facts, not assumptions.

The audit report gave us confidence to place a $200K order with a new supplier.

— VP Operations, Construction Materials Importer

Germany

Service Bundles

Save when you combine services

ESSENTIAL

$348

Factory Audit
Get Quote

SUPPLIER QUALIFICATION

Save 10%

Factory Audit
Supplier Verification
Get Quote

ENTERPRISE

Custom

Factory Audit
Monitoring
PSI
Lab Testing
Social Compliance
Get Quote

FAQ

Frequently Asked Questions

One full day on-site, plus 48 hours for report preparation. The unannounced follow-up is scheduled within 30 days.

An unannounced revisit within 30 days that checks whether the conditions we scored — staffing, subcontracting, line activity, and safety practices — hold up when the factory isn't expecting us. The findings are added to your report as a follow-up section.

Yes. The 200+ checkpoints are our baseline, but we tailor emphasis to your product, industry, and specific concerns — for example deeper social-compliance or capacity verification. Tell us your priorities when you book.

The full report and risk-level recommendation belong to you. You decide what, if anything, to share with the factory — many clients use selected findings as leverage to negotiate improvements before placing an order.

What's Next?

Combine with Supplier Verification for complete supplier due diligence before your first order.

Download sample report
View All Services

First-time importer?See our starter guide

Product Type*
Order Quantity*
Factory City*

Encrypted. Never shared. Response within 2 business hours.

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Inspectors in 38 citiesISO 17020 methodologyCNAS-accredited partner labsMoney-back commitment