Services — TruMark QC

Pre-Shipment Inspection During Production Pre-Production Inspection Factory Audit Lab Testing Supplier Verification Container Loading Social Compliance Production Monitoring Defect Sorting Sample Testing First Article Inspection

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QUALITY CONTROL SERVICES

Twelve services. Most orders need one.

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From raw materials to sealed container — we protect your supply chain at every stage where quality can fail. On-site across 38 cities in China.

Published pricing from $268

38 Cities covered in China

53x = $14,200 ÷ $268 — a ratio, not a client result

24hr Inspector deployment

Quality Protection at Every Stage

The most protected orders use multiple inspection types. Here is when each one deploys in your production cycle.

Pre-Production

Verify materials & setup

First Article

Validate first units

During Production

Catch defects at 20–40%

Pre-Shipment

Final AQL sampling

Container Loading

Protect during loading

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Our Services

Click any service to see full details, pricing, and what our inspectors check.

Inspectors on the ground across Guangdong, Zhejiang & Jiangsu

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Pre-Shipment Inspection

PSI

From $268

per inspection day

Your last line of defense before shipping costs lock in

53x = $14,200 ÷ $268

a ratio, not a client result

62% of all inspections

key insight

The most critical quality checkpoint in your supply chain. After production is 100% complete, our inspector randomly selects samples using AQL/ISO 2859-1 methods and tests appearance, function, dimensions, packaging, and labeling.

What we check

Random AQL sampling per ISO 2859-1

Visual, functional & dimensional testing

Packaging integrity & barcode scanning

Amazon FBA compliance (23 checkpoints)

Photo report within 24 hours

PASS/FAIL determination within 24 hours

Results:

Defect counts scored against your agreed AQL limits — a PASS or FAIL, with the numbers shown

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Amazon FBA seller?

See our dedicated page

Reports within 24 hours

Money-back commitment

During Production Inspection

DUPRO

From $268

per inspection day

Catching a defect at 20% costs $400. At 100% it costs $40,000

$8,400

avg savings per order

34% find issues

key insight

Happens when your order is 20–40% complete. The inspector examines first finished units, verifies materials match specifications, and identifies systematic defects before they multiply across the entire lot.

What we check

First finished units vs. golden sample

Raw materials & component verification

Production process observation

Dimensional accuracy checks

Assembly & workmanship assessment

Corrective action recommendations

Results:

87% on-time delivery rate for orders with DUPRO vs 64% without

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From $268/day — Catch defects before they multiply

Reports within 24 hours

Money-back commitment

Pre-Production Inspection

PPI

From $268

per inspection day

Fixing a material problem before production costs $50. After: $50,000

50%+

find issues

34% material problems

key insight

Happens before mass production. Our inspector verifies raw materials, components, packaging materials, and production setup all match your approved specifications — before a single unit is produced.

What we check

Raw material type, grade & color verification

Component matching vs. bill of materials

Production equipment & tooling inspection

Machine calibration & setup accuracy

Packaging vs. approved artwork

Go / Hold / Reject recommendation

Results:

34% of PPI inspections find material problems; 21% discover tooling issues; 18% find process errors

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From $268/day — Prevent problems before production

Reports within 24 hours

Money-back commitment

First Article Inspection

FAI

From $268

per inspection day

The first 5 units tell you everything about the next 5,000

100–1000x

cost prevention

Offered at cost

for new clients

Examines the very first 5–20 units off the production line using actual production tooling, materials, and factory process. A product can look perfect as a prototype but fail in mass production.

What we check

Every critical dimension measured vs. drawings

Material composition verification

Surface finish & golden sample comparison

Functional testing of first units

Assembly fit & tolerance checks

Tooling condition assessment

Results:

Average dimensional error found: 0.3–1.2mm — invisible to the eye but critical for product fit

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From $268/day — Validate before mass production

Reports within 24 hours

Money-back commitment

Factory Audit

Audit

From $348

per inspection day

23% of first-time audited factories aren't what they claim

23%

not what they claim

Includes surprise follow-up

key insight

Comprehensive on-site assessment of manufacturing capabilities, quality management systems, working conditions, and business legitimacy. Includes an unannounced follow-up visit within 30 days.

What we check

Business license & legal entity verification

Production capacity vs. your order size

Quality management system evaluation

Equipment condition & maintenance records

Worker health & safety assessment

Unannounced 30-day follow-up visit

Results:

68% defect reduction for clients who used TruMark audit recommendations vs self-selected suppliers

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From $348/audit — 200+ checkpoint report

Reports within 24 hours

Money-back commitment

Supplier Verification

Verify

From $298

per inspection day

Documentation confirms a company exists. Only physical verification confirms what they do

1 in 4

suppliers misrepresent

Catches trading companies

key insight

Confirms your Chinese supplier is who they claim to be. Goes beyond document checks to include physical on-site verification, business registry cross-referencing, and capability assessment.

What we check

Government business registry verification

Physical on-site capability confirmation

Equipment ownership verification

Worker count & production history review

Financial stability assessment

Unannounced 30-day follow-up visit

Results:

Working with a trading company means 20–40% markup, quality gaps, and accountability gaps

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From $298 — Know who you're really working with

Reports within 24 hours

Money-back commitment

Social Compliance Audit

BSCI/SMETA

From $500

per inspection day

Ethical sourcing is now a legal requirement under EU CSDDD 2026

62%

have hour violations

EU CSDDD compliance

key insight

Evaluates working conditions, labor practices, health and safety systems, and environmental management against BSCI, SMETA, or SA8000 standards. Required by most major European and US retailers.

What we check

Working hours compliance verification

Fair wages & overtime premium audit

Health & safety systems assessment

No child labor / no forced labor verification

Environmental management evaluation

Corrective action plan with timeline

Results:

48% have health/safety gaps; 41% have documentation deficiencies; 35% have wage calculation issues

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From $500/audit — BSCI, SMETA, SA8000

Reports within 24 hours

Money-back commitment

Lab Testing Coordination

CE/FCC/RoHS

From $150

per test

Products seized at customs cost 10–50x more than the testing that prevents it

30–50%

cheaper in China

5–15 business days

key insight

We coordinate compliance testing through CNAS/ISO 17025-accredited third-party partner labs. Different markets require different certifications — CE for EU, FCC for US electronics, RoHS for restricted substances.

What we check

CE Marking (EU market access)

FCC compliance (US electronics)

RoHS hazardous substance testing

CPSIA children's product safety

REACH chemical compliance

UL/ETL, FDA, ASTM F963, EN 71 (partner-issued)

Results:

China-based testing through accredited partners is 30–50% less expensive than destination-country labs, with results in 5–15 days

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From $150/test — coordinated through CNAS / ISO 17025 partner labs

Reports within 24 hours

Money-back commitment

Container Loading Supervision

CLS

From $268

per inspection day

Your products passed inspection. Then someone stacked 800kg on your fragile glassware

$67K

prevented loss (case)

Critical for fragile goods

key insight

Our inspector is physically present while goods are loaded into the shipping container. Verifies quantities, checks stacking and bracing, ensures proper weight distribution, and records the container seal number.

What we check

Container structural integrity inspection

Loading sequence monitoring

Bracing & dunnage verification

Carton quantities vs. packing list

Mixed-cargo separation checks

Full photo documentation + seal record

Results:

Loading damage is often excluded from shipping insurance if proper procedures weren't followed

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From $268/day — Last defense before shipping

Reports within 24 hours

Money-back commitment

Production Monitoring

Full-Time QC

Two tiers

per programme or $2,500/mo

Track the same measured points run over run, or embed a quality professional full-time

0.8%

defect rate achieved

For 10K+ units/month

key insight

Two tiers of one idea: a record your production leaves behind. The entry tier sends the same named inspector to every scheduled run and compares the same fixed points back to run one. The premium tier places a TruMark quality professional inside the factory full-time.

What we check

The same fixed measured points, every run

Incoming material verification per batch

In-process checks at critical stages

Defect trend tracking & root cause analysis

Equipment calibration oversight

Each measured point compared back to run one

Results:

Clients switching from inspections to monitoring saw defect rates drop from 4.2% to 0.8% within 90 days

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Two tiers — a drift record, or a professional on site

Reports within 24 hours

Money-back commitment

Defect Sorting Service

Sort

From $0.03/unit

per unit

Don't reject the whole lot. Let us find and save the good units

86%

units salvaged (case)

Faster than reordering

key insight

100% screening of an affected production lot to separate good units from defective ones. When an inspection fails, sorting is often the most cost-effective path — recovering value that would otherwise be lost.

What we check

100% unit-by-unit screening

Defect categorization by criteria

Good units re-inspected & re-packed

Defective units segregated & documented

Sorting statistics report

Root cause identification support

Results:

A 12,000-unit sort costing $1,800 salvaged $74,000 worth of good products (86% pass rate)

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From $0.03/unit — Salvage your shipment

Reports within 24 hours

Money-back commitment

Sample Testing & Pick-Up

Sample

From $180

per inspection day

Never commit to $50,000 based on factory photos. Test the actual product first

$120K

mistake prevented (case)

Samples in 5–10 days

key insight

Your lowest-risk entry point. Our inspector visits the factory, tests product samples against your specifications, documents everything, and arranges courier shipment directly to your location.

What we check

Sample testing vs. your specifications

Dimensional measurement comparison

Functional & performance testing

Material verification where specified

Full photo documentation

International courier to your address

Results:

A $180 sample test prevented a $120,000 mistake when LED panels failed to meet color temperature spec

Learn More

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From $180 — Validate before committing

Reports within 24 hours

Money-back commitment

THE COST OF SKIPPING QUALITY CONTROL

What Happens Without Inspection

28.7%

Fail Rate

Nearly 3 in 10 production lots fail pre-shipment inspection. Without QC, those defects become your problem.

$12K–$47K

Average Failed Shipment

Returns, Amazon penalties, emergency re-sourcing, and lost sales. One inspection day costs $268.

23%

Supplier Misrepresentation

Nearly 1 in 4 first-time audited factories aren’t what they claim: trading companies, rented space, or overstated capability.

SIMPLE PROCESS

How Every Inspection Works

Five steps. Results within 24 hours. No complexity.

Book online

2 minutes. Factory address, product details, your specs.

Inspector Deploys

Within 24 hours. 38 cities covered across China.

On-Site Testing

AQL sampling, functional tests, dimensional checks, photos.

Report Delivered

Within 24 hours. PASS/FAIL with photos.

You Decide

Ship, rework, reject, or sort. You have the data to act.

QUALITY CONTROL SERVICES

Sample Inspection Report

This is what lands in your inbox within 24 hours of inspection — every order, every time.

Download Full Sample Report (PDF)

Book Your First Inspection

Inspection Report · TMQ-2026-04821

PASSED

Report ID

TMQ-2026-04821

Product

Bluetooth Earbuds (TWS)

AQL Standard

ISO 2859-1 / Level II

200

Units inspected

Critical defects

Major defects

Minor defects

Key findings

Charging case lid — hinge resistance inconsistent on 3 units, lid closes loosely. Within AQL limit.

Earbud surface — minor hairline marks on inner shell, cosmetic only, not visible during use.

All functional tests passed — Bluetooth pairing, audio output, battery, mic, and touch controls all within spec.

FAQ

Common Questions About Our Services

Standard inspections (PSI, DUPRO, PPI, FAI) cost $268–$350 per man-day. Factory audits start at $348–$500. Lab testing starts from $150. Production monitoring runs $2,500–$4,500 per month. Compare to the average cost of a failed shipment: $12,000–$47,000.